Employee Training

CCE™ proudly partners with Telephone Doctor® offering you affordable, web-based, employee customer service training. This award winning training collection not only saves hundreds of hours of preparation time but is also equally successful in a self-study environment.

Customer Communication Excellence also offers 24/7 access to the complete Telephone Doctor® Video Training Library. With internet access your empolyees can view post-quiz feedback, print key point reminder, and earn certificates of completion - directly from any laptop or desktop PC.

  • An affordable investment & simple to operate.
  • Provide every employee with effective customer service and telephone skills training courses.
  • Change your organization's customer service "climate." Helps increase your business's reputation for top notch customer service.
  • Reduce stress on your customer contact department, by building employee's confidence on the phone.
  • Improve retention by lowering customer turnovers ultimately translating into higher profit

For more information contact us TODAY!